Freshworks - Lead Data Scientist Job Bengaluru, India (7-12 Year)
Freshworks develops modern business software that helps companies improve customer and employee experiences. Their AI-powered solutions are designed to reduce complexity and make workplace operations faster and more efficient. Thousands of companies around the world use Freshworks products for customer support, IT service management, and employee engagement.
Job Role Position: Lead Data Scientist Role
Location: Bengaluru, India
Job Type: Full-Time
Experience Required: 7+ Years
Freshworks is looking for a Data Scientist with a lot of experience in Generative AI and Machine Learning.
The person we select will work on AI systems that focus on conversational experiences, automation and real-time analytics.
This role is perfect for people who like to solve AI problems and build smart applications that millions of users will use.
Main Responsibilities
* Build AI-Powered Conversational Systems
We need to develop AI products that can handle a lot of user interactions and real-time streaming data.
* Work with Generative AI Technologies
We use Large Language Models, transformers, engineering and NLP techniques to create smarter AI experiences.
* Design Scalable ML Pipelines
- We handle the machine learning lifecycle including:
- Data preparation
- Model training
- Validatio
- Deploymen
- Continuous improvement
* Collaborate Across Teams
We work closely with product managers, business teams and ML engineers to deliver AI solutions that align with company goals.
* Real-Time Data Processing
We create systems that can process millions of streaming data events with latency.
* Performance Monitoring
We define metrics and monitor AI model performance to improve user experience and business outcomes.
Required Qualifications
Educational Background
We need a Bachelor’s degree or higher in: Computer Science Statistics Mathematics
quantitative fields
Experience
We need at least 7 years of industry experience and experience deploying machine learning models into production environments.
Required Technical Skills
Candidates should have knowledge in:
Machine Learning Algorithms
Deep Learning
Natural Language Processin
Generative AI
Prompt Engineering
Large Language Models
Hadoop & Spark
SQL and NoSQL Database
Distributed Systems
Statistical Modeling
Optimization Techniques
Preferred Domain Expertise
Freshworks prefers candidates with experience in at least two of these areas:
Natural Language Processing
Deep Learning
Graph Algorithms
Distributed Computing
Signal Processing
Statistical Machine Learning
Constraint Optimization
Why Join Freshworks
Frehworks offers a work culture that is inclusive and focused on innovation, collaboration and growth.
Employees get to work on cutting-edge AI technologies that impact millions of users worldwide.
The company encourages diversity. Provides equal opportunities for professionals from all backgrounds.
Final Thoughts
This Lead Data Scientist position at Freshworks is an opportunity for experienced AI and ML professionals who want to work on next-generation conversational AI platforms and real-time intelligent systems.
Candidates with expertise in Generative AI distributed computing and production-grade machine learning systems can consider applying for this role at Freshworks.
Freshworks is the place to be, for people who want to work with Generative AI and Machine Learning.
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